- Description
- Specification:
- What's in the Box?
- Delivery & Returns
- Warranty
- Payment Options
- Legal Information
The Engwe L20 Boost Electric Bike redefines convenience and performance with its innovative step-through electric bike design, perfect for commuting, leisure rides, or transporting cargo.
Powered by a 250W rear-hub motor, it delivers smooth rides up to 25 km/h, offering pedal-assist and throttle options for ultimate flexibility.
Features:
Power Boost Functionality: Conquer steep hills and accelerate effortlessly with the 75Nm boost button.
Handle gradients up to 17.8% and tough terrains with ease, thanks to an instant surge of power when you need it most.
Advanced Torque Sensing: An intelligent pedal torque sensor enhances efficiency and delivers precise, responsive power assistance, syncing seamlessly with your pedaling input.
Enjoy a smoother ride with up to 20% more energy efficiency than traditional systems.
Enhanced Display Panel: Stay informed on the go with the vibrant new color display.
Track speed, battery status, distance, and pedal-assist levels (five options) for a tailored riding experience.
Long-Range Battery: The portable 13Ah battery provides up to 126 km per charge in PAS 1 mode, making long rides hassle-free without constant recharging.
Comfort and Stability: Equipped with front suspension and durable fat tires, the bike glides smoothly over rough terrain while ensuring stability and comfort.
Cargo Versatility: The sturdy rear rack and optional add-ons make it perfect for carrying groceries, luggage, or other essentials.
User-Friendly Design: The low-step frame ensures accessibility for all riders, making mounting and dismounting effortless.
Built-in Safety Features: Ride confidently at night with bright LED lights and rely on the efficient disc brakes for reliable stopping power.
The Engwe L20 Boost combines practicality and style, ensuring every journey is smooth, secure, and enjoyable.
🏗️ Frame & Build
-
Material: 6061 Aluminum Alloy – lightweight and durable
-
Bike Weight: 34 kg (74.8 lbs)
-
Gross Weight: 41.5 kg (91.1 lbs)
⚡ Motor & Performance
-
Motor: 250W Brushless Hub Motor – smooth, efficient, and low maintenance
-
Max Torque: 75 Nm – powerful support for hills and acceleration
-
Top Speed: 25 km/h (UK road legal)
-
Climbing Ability: Handles slopes up to 10°
🔋 Battery & Range
-
Battery: 48V 13Ah Lithium-Ion – removable and rechargeable
-
Max Range: Up to 126 km (PAS mode)
(Actual range may vary based on rider weight and terrain) -
Charging Time: Approx. 6.5 hours
🚴 Wheels, Suspension & Braking
-
Tires: 20" x 4.0" Fat Tires – excellent grip and comfort on all surfaces
-
Brakes: 160mm Front & Rear Mechanical Disc Brakes – reliable stopping power
⚙️ Gearing & Display
-
Gearing: Shimano 7-Speed Transmission – smooth shifting for any terrain
-
Display: LCD Screen – real-time data on speed, battery, and distance
How Boost Button Works
1. The boost button on an e-bike acts as an enhanced level of pedal assist, providing a temporary boost in power only when the rider is pedaling.
2. This feature helps with quick acceleration and hill climbing while maintaining legal status, as it requires pedaling and does not allow continuous motor control like a throttle.
3. This distinction ensures safety and aligns with regulations, differentiating e-bikes from motorized vehicles.
4. The Boost Button provides a power boost for up to one minute, ideal for quick acceleration.
After each use, it must be pressed again for continued activation. This design ensures safe and controlled performance on every ride.
L20 Boost E-bike 1
48V 13Ah Lithium-Ion Battery 1
Battery Charger 1
Assembly Tools 1
Pedals 2
English User Manual 1
We currently deliver only to the UK mainland. Delivery times may vary depending on the supplier.
Our goal is to dispatch all orders on the same day or the next working day after purchase. We use trusted UK couriers, and deliveries are made Monday to Friday.
Most orders arrive within 1-7 working days, typically within 2-3 days after completing our mandatory Pre-Delivery Inspection (PDI) checks.
You will receive a notification within 24 to 48 hours confirming your delivery date. If any issues arise with dispatch, we will contact you via email or phone.
We offer a 30-day return policy, giving you up to 30 days from the date of delivery to request a return.
To qualify for a return, the item must be unused, in its original condition, and repackaged in its original box with all included materials.
Please retain the original packaging for at least 30 days after delivery in case a return is necessary. Proof of purchase will be required.
For full return details, please visit our:
| Item | Parts Covered | Warranty Period | Warranty Service & Exclusions |
|---|---|---|---|
| Frame | Frame | 12 months | Covers natural deformation, open welding, desoldering, and fractures caused by manufacturing defects. Excludes self-modification and collision damage. |
| Basic Parts | Front fork components, handlebars, folding tubes, saddle tubes | 12 months | Covers manufacturing defects only. Excludes self-modification and collision damage. |
| Tires | 1 month | Warranty only covers defects present upon delivery. Excludes punctures from sharp objects, low tire pressure, speed bumps, potholes, etc. | |
| Saddles, plastic parts, brakes, brake rotors, brake pads, brake lines | 3 months | Covers manufacturing defects only. Excludes normal wear & tear, collision damage, or self-modification. | |
| Brackets, fenders, rear racks, pedals, grips, cranks, chainrings, hubs, chains, shifters, derailleurs, shock absorbers | 6 months | Covers defects from manufacturing. Excludes collision damage, self-modification, or accidental damage. | |
| Electric Parts | Controllers, chargers, cables, LCD display, brake levers, accelerators, pedal sensors, front & rear brakes | 12 months | Covers short circuit, burnout, or performance failure caused by manufacturing defects. Excludes water ingress, damaged cables, brake wear, and man-made damage. |
| Headlights, taillights | 6 months | Covers manufacturing defects only. | |
| Motor Parts | Motor | 12 months | Covers coil phase loss, burning, magnetic steel demagnetisation, and other manufacturer defects. Excludes deformation from low tire pressure, speed bumps, potholes, or accidents. |
| Motor hall, motor bearings | 12 months | Covers manufacturer defects such as burnout or abnormal noise. Excludes man-made damage. | |
| Battery | Battery, battery box, battery covers | 12 months | Covers manufacturing faults such as poor contact, power failure, no power storage, or capacity below 60%. Excludes water damage, collision damage, and improper storage/charging. Replacement battery warranty is based on original purchase date. |
Warranty Exclusions – Not Covered
The warranty will not apply if:
The product is not used, maintained, or adjusted according to the instruction manual.
You modify, disassemble, or repair the product yourself, or use it outside the recommended guidelines.
Damage is caused by accidents, misuse, or improper storage. Repairs are carried out by an unauthorised service provider.
There are minor scratches or packaging damage from shipping that do not affect performance.
You return an item without our prior written approval.
The issue involves consumable parts such as tyres, saddles, plastic parts, brake pads, brake rotors, brake lines, or surface scratches.
At Eco Ride Zone, we provide a range of secure payment options, ensuring a seamless and worry-free checkout process for you.
Your security is our top priority — that’s why all transactions are protected with industry-leading encryption.
Credit & Debit Cards
Pay effortlessly with your Visa, MasterCard, or other major credit/debit cards. Our secure system ensures your payment details are fully protected.
If your card supports 3D Secure, you’ll be guided through your bank’s authentication process for added security. Plus, your card is only charged when your order ships, so you can shop with confidence.
PayPal & PayPal Pay in 3
Choose PayPal for a fast, secure checkout experience. Once you pay with PayPal, we receive instant confirmation so your order gets processed right away.
And the best part? There are no extra fees for you — we cover all PayPal processing costs to keep your purchase hassle-free.
Shop with peace of mind knowing you can select the payment method that works best for you.
At Eco Ride Zone, we’re dedicated to keeping your checkout safe, smooth, and convenient every time.
Important Legal Information – Electric Bike Use in the UK.
In the UK, electric bikes equipped with a throttle, exceeding 15.5mph, or with a motor power greater than 250W are not permitted for use on public roads, footpaths, or cycle lanes.
It is the sole responsibility of the customer to ensure compliance with all UK legal requirements when operating an e-bike.
Eco Ride Zone advises all customers to be fully aware of local regulations, including any necessary registration or licensing that may apply. Ensuring legal compliance is entirely the rider’s duty.
Eco Ride Zone accepts no liability for any consequences arising from non-compliance with UK e-bike laws.
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- Description
- Specification:
- What's in the Box?
- Delivery & Returns
- Warranty
- Payment Options
- Legal Information
The Engwe L20 Boost Electric Bike redefines convenience and performance with its innovative step-through electric bike design, perfect for commuting, leisure rides, or transporting cargo.
Powered by a 250W rear-hub motor, it delivers smooth rides up to 25 km/h, offering pedal-assist and throttle options for ultimate flexibility.
Features:
Power Boost Functionality: Conquer steep hills and accelerate effortlessly with the 75Nm boost button.
Handle gradients up to 17.8% and tough terrains with ease, thanks to an instant surge of power when you need it most.
Advanced Torque Sensing: An intelligent pedal torque sensor enhances efficiency and delivers precise, responsive power assistance, syncing seamlessly with your pedaling input.
Enjoy a smoother ride with up to 20% more energy efficiency than traditional systems.
Enhanced Display Panel: Stay informed on the go with the vibrant new color display.
Track speed, battery status, distance, and pedal-assist levels (five options) for a tailored riding experience.
Long-Range Battery: The portable 13Ah battery provides up to 126 km per charge in PAS 1 mode, making long rides hassle-free without constant recharging.
Comfort and Stability: Equipped with front suspension and durable fat tires, the bike glides smoothly over rough terrain while ensuring stability and comfort.
Cargo Versatility: The sturdy rear rack and optional add-ons make it perfect for carrying groceries, luggage, or other essentials.
User-Friendly Design: The low-step frame ensures accessibility for all riders, making mounting and dismounting effortless.
Built-in Safety Features: Ride confidently at night with bright LED lights and rely on the efficient disc brakes for reliable stopping power.
The Engwe L20 Boost combines practicality and style, ensuring every journey is smooth, secure, and enjoyable.
🏗️ Frame & Build
-
Material: 6061 Aluminum Alloy – lightweight and durable
-
Bike Weight: 34 kg (74.8 lbs)
-
Gross Weight: 41.5 kg (91.1 lbs)
⚡ Motor & Performance
-
Motor: 250W Brushless Hub Motor – smooth, efficient, and low maintenance
-
Max Torque: 75 Nm – powerful support for hills and acceleration
-
Top Speed: 25 km/h (UK road legal)
-
Climbing Ability: Handles slopes up to 10°
🔋 Battery & Range
-
Battery: 48V 13Ah Lithium-Ion – removable and rechargeable
-
Max Range: Up to 126 km (PAS mode)
(Actual range may vary based on rider weight and terrain) -
Charging Time: Approx. 6.5 hours
🚴 Wheels, Suspension & Braking
-
Tires: 20" x 4.0" Fat Tires – excellent grip and comfort on all surfaces
-
Brakes: 160mm Front & Rear Mechanical Disc Brakes – reliable stopping power
⚙️ Gearing & Display
-
Gearing: Shimano 7-Speed Transmission – smooth shifting for any terrain
-
Display: LCD Screen – real-time data on speed, battery, and distance
How Boost Button Works
1. The boost button on an e-bike acts as an enhanced level of pedal assist, providing a temporary boost in power only when the rider is pedaling.
2. This feature helps with quick acceleration and hill climbing while maintaining legal status, as it requires pedaling and does not allow continuous motor control like a throttle.
3. This distinction ensures safety and aligns with regulations, differentiating e-bikes from motorized vehicles.
4. The Boost Button provides a power boost for up to one minute, ideal for quick acceleration.
After each use, it must be pressed again for continued activation. This design ensures safe and controlled performance on every ride.
L20 Boost E-bike 1
48V 13Ah Lithium-Ion Battery 1
Battery Charger 1
Assembly Tools 1
Pedals 2
English User Manual 1
We currently deliver only to the UK mainland. Delivery times may vary depending on the supplier.
Our goal is to dispatch all orders on the same day or the next working day after purchase. We use trusted UK couriers, and deliveries are made Monday to Friday.
Most orders arrive within 1-7 working days, typically within 2-3 days after completing our mandatory Pre-Delivery Inspection (PDI) checks.
You will receive a notification within 24 to 48 hours confirming your delivery date. If any issues arise with dispatch, we will contact you via email or phone.
We offer a 30-day return policy, giving you up to 30 days from the date of delivery to request a return.
To qualify for a return, the item must be unused, in its original condition, and repackaged in its original box with all included materials.
Please retain the original packaging for at least 30 days after delivery in case a return is necessary. Proof of purchase will be required.
For full return details, please visit our:
| Item | Parts Covered | Warranty Period | Warranty Service & Exclusions |
|---|---|---|---|
| Frame | Frame | 12 months | Covers natural deformation, open welding, desoldering, and fractures caused by manufacturing defects. Excludes self-modification and collision damage. |
| Basic Parts | Front fork components, handlebars, folding tubes, saddle tubes | 12 months | Covers manufacturing defects only. Excludes self-modification and collision damage. |
| Tires | 1 month | Warranty only covers defects present upon delivery. Excludes punctures from sharp objects, low tire pressure, speed bumps, potholes, etc. | |
| Saddles, plastic parts, brakes, brake rotors, brake pads, brake lines | 3 months | Covers manufacturing defects only. Excludes normal wear & tear, collision damage, or self-modification. | |
| Brackets, fenders, rear racks, pedals, grips, cranks, chainrings, hubs, chains, shifters, derailleurs, shock absorbers | 6 months | Covers defects from manufacturing. Excludes collision damage, self-modification, or accidental damage. | |
| Electric Parts | Controllers, chargers, cables, LCD display, brake levers, accelerators, pedal sensors, front & rear brakes | 12 months | Covers short circuit, burnout, or performance failure caused by manufacturing defects. Excludes water ingress, damaged cables, brake wear, and man-made damage. |
| Headlights, taillights | 6 months | Covers manufacturing defects only. | |
| Motor Parts | Motor | 12 months | Covers coil phase loss, burning, magnetic steel demagnetisation, and other manufacturer defects. Excludes deformation from low tire pressure, speed bumps, potholes, or accidents. |
| Motor hall, motor bearings | 12 months | Covers manufacturer defects such as burnout or abnormal noise. Excludes man-made damage. | |
| Battery | Battery, battery box, battery covers | 12 months | Covers manufacturing faults such as poor contact, power failure, no power storage, or capacity below 60%. Excludes water damage, collision damage, and improper storage/charging. Replacement battery warranty is based on original purchase date. |
Warranty Exclusions – Not Covered
The warranty will not apply if:
The product is not used, maintained, or adjusted according to the instruction manual.
You modify, disassemble, or repair the product yourself, or use it outside the recommended guidelines.
Damage is caused by accidents, misuse, or improper storage. Repairs are carried out by an unauthorised service provider.
There are minor scratches or packaging damage from shipping that do not affect performance.
You return an item without our prior written approval.
The issue involves consumable parts such as tyres, saddles, plastic parts, brake pads, brake rotors, brake lines, or surface scratches.
At Eco Ride Zone, we provide a range of secure payment options, ensuring a seamless and worry-free checkout process for you.
Your security is our top priority — that’s why all transactions are protected with industry-leading encryption.
Credit & Debit Cards
Pay effortlessly with your Visa, MasterCard, or other major credit/debit cards. Our secure system ensures your payment details are fully protected.
If your card supports 3D Secure, you’ll be guided through your bank’s authentication process for added security. Plus, your card is only charged when your order ships, so you can shop with confidence.
PayPal & PayPal Pay in 3
Choose PayPal for a fast, secure checkout experience. Once you pay with PayPal, we receive instant confirmation so your order gets processed right away.
And the best part? There are no extra fees for you — we cover all PayPal processing costs to keep your purchase hassle-free.
Shop with peace of mind knowing you can select the payment method that works best for you.
At Eco Ride Zone, we’re dedicated to keeping your checkout safe, smooth, and convenient every time.
Important Legal Information – Electric Bike Use in the UK.
In the UK, electric bikes equipped with a throttle, exceeding 15.5mph, or with a motor power greater than 250W are not permitted for use on public roads, footpaths, or cycle lanes.
It is the sole responsibility of the customer to ensure compliance with all UK legal requirements when operating an e-bike.
Eco Ride Zone advises all customers to be fully aware of local regulations, including any necessary registration or licensing that may apply. Ensuring legal compliance is entirely the rider’s duty.
Eco Ride Zone accepts no liability for any consequences arising from non-compliance with UK e-bike laws.