- Description
- Specification:
- What's in the Box?
- Delivery & Returns
- Warranty
- Payment Options
- Legal Information
ENGWE L20 Electric Bike – Effortless Comfort Meets Timeless Style.
Imagine gliding effortlessly through city streets or exploring scenic trails, every ride smooth and comfortable thanks to the ENGWE L20 Electric Bike.
Designed with your comfort and style in mind, this sleek step-thru e-bike invites you to rediscover the joy of riding.
Powered by a robust 250W motor, the L20 delivers gentle, responsive power that makes pedaling feel almost effortless.
With an impressive range of up to 140 km, you can journey farther—whether it’s a long day of errands or a weekend escape into nature.
The front suspension system cushions every bump, turning rough roads into smooth paths and ensuring your ride is always enjoyable. No more jolts or discomfort, just pure riding pleasure.
Its easy step-through frame offers quick mounting and dismounting, perfect for urban commuters, casual explorers, or anyone who values convenience and elegance.
With the ENGWE L20, experience a harmonious blend of performance, comfort, and style, making every trip feel like a breath of fresh air.
Key Benefits:
-
250W Motor – Smooth, reliable power for effortless rides.
-
Up to 140 km Range – Ride longer with confidence.
-
Front Suspension – Cushioned comfort on every journey.
-
Step-Through Design – Easy, stylish, and convenient for all riders.
Step into a new world of electric biking with the ENGWE L20—where comfort meets adventure, every time you ride.
Material：6061 Aluminum Alloy
Motor：250W Brushless Motor
Torque: 50 N.m
Tires: 20 x 4.0 Fat Tires
Battery: 48V13Ah Lithium-Ion Battery *1
Max Speed: 25KM/H
Max Mileage:140KM
Charging Time: About 6.5H
Maximum Climbing degree: 10°
Brake: 160mm Front & Rear Disc Mechanical Brake
Transmission System: Shimano 7 Gears
Display: LCD Display
Bike Weight: 74.8lbs (34KG)
Gross Weight: 91.13lbs (41.5KG)
L20 E-bike 1
48V13Ah Lithium-Ion Battery 1
Battery Charger 1
Assembly Tools 1
Pedals 2
English User Manual 1
We currently deliver only to the UK mainland. Delivery times may vary depending on the supplier.
Our goal is to dispatch all orders on the same day or the next working day after purchase. We use trusted UK couriers, and deliveries are made Monday to Friday.
Most orders arrive within 1-7 working days, typically within 2-3 days after completing our mandatory Pre-Delivery Inspection (PDI) checks.
You will receive a notification within 24 to 48 hours confirming your delivery date. If any issues arise with dispatch, we will contact you via email or phone.
We offer a 30-day return policy, giving you up to 30 days from the date of delivery to request a return.
To qualify for a return, the item must be unused, in its original condition, and repackaged in its original box with all included materials.
Please retain the original packaging for at least 30 days after delivery in case a return is necessary. Proof of purchase will be required.
For full return details, please visit our:
| Item | Parts Covered | Warranty Period | Warranty Service & Exclusions |
|---|---|---|---|
| Frame | Frame | 12 months | Covers natural deformation, open welding, desoldering, and fractures caused by manufacturing defects. Excludes self-modification and collision damage. |
| Basic Parts | Front fork components, handlebars, folding tubes, saddle tubes | 12 months | Covers manufacturing defects only. Excludes self-modification and collision damage. |
| Tires | 1 month | Warranty only covers defects present upon delivery. Excludes punctures from sharp objects, low tire pressure, speed bumps, potholes, etc. | |
| Saddles, plastic parts, brakes, brake rotors, brake pads, brake lines | 3 months | Covers manufacturing defects only. Excludes normal wear & tear, collision damage, or self-modification. | |
| Brackets, fenders, rear racks, pedals, grips, cranks, chainrings, hubs, chains, shifters, derailleurs, shock absorbers | 6 months | Covers defects from manufacturing. Excludes collision damage, self-modification, or accidental damage. | |
| Electric Parts | Controllers, chargers, cables, LCD display, brake levers, accelerators, pedal sensors, front & rear brakes | 12 months | Covers short circuit, burnout, or performance failure caused by manufacturing defects. Excludes water ingress, damaged cables, brake wear, and man-made damage. |
| Headlights, taillights | 6 months | Covers manufacturing defects only. | |
| Motor Parts | Motor | 12 months | Covers coil phase loss, burning, magnetic steel demagnetisation, and other manufacturer defects. Excludes deformation from low tire pressure, speed bumps, potholes, or accidents. |
| Motor hall, motor bearings | 12 months | Covers manufacturer defects such as burnout or abnormal noise. Excludes man-made damage. | |
| Battery | Battery, battery box, battery covers | 12 months | Covers manufacturing faults such as poor contact, power failure, no power storage, or capacity below 60%. Excludes water damage, collision damage, and improper storage/charging. Replacement battery warranty is based on original purchase date. |
Warranty Exclusions – Not Covered
The warranty will not apply if:
The product is not used, maintained, or adjusted according to the instruction manual.
You modify, disassemble, or repair the product yourself, or use it outside the recommended guidelines.
Damage is caused by accidents, misuse, or improper storage. Repairs are carried out by an unauthorised service provider.
There are minor scratches or packaging damage from shipping that do not affect performance.
You return an item without our prior written approval.
The issue involves consumable parts such as tyres, saddles, plastic parts, brake pads, brake rotors, brake lines, or surface scratches.
At Eco Ride Zone, we provide a range of secure payment options, ensuring a seamless and worry-free checkout process for you.
Your security is our top priority — that’s why all transactions are protected with industry-leading encryption.
Credit & Debit Cards
Pay effortlessly with your Visa, MasterCard, or other major credit/debit cards. Our secure system ensures your payment details are fully protected.
If your card supports 3D Secure, you’ll be guided through your bank’s authentication process for added security. Plus, your card is only charged when your order ships, so you can shop with confidence.
PayPal & PayPal Pay in 3
Choose PayPal for a fast, secure checkout experience. Once you pay with PayPal, we receive instant confirmation so your order gets processed right away.
And the best part? There are no extra fees for you — we cover all PayPal processing costs to keep your purchase hassle-free.
Shop with peace of mind knowing you can select the payment method that works best for you.
At Eco Ride Zone, we’re dedicated to keeping your checkout safe, smooth, and convenient every time.
Important Legal Information – Electric Bike Use in the UK.
In the UK, electric bikes equipped with a throttle, exceeding 15.5mph, or with a motor power greater than 250W are not permitted for use on public roads, footpaths, or cycle lanes.
It is the sole responsibility of the customer to ensure compliance with all UK legal requirements when operating an e-bike.
Eco Ride Zone advises all customers to be fully aware of local regulations, including any necessary registration or licensing that may apply. Ensuring legal compliance is entirely the rider’s duty.
Eco Ride Zone accepts no liability for any consequences arising from non-compliance with UK e-bike laws.
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- Description
- Specification:
- What's in the Box?
- Delivery & Returns
- Warranty
- Payment Options
- Legal Information
ENGWE L20 Electric Bike – Effortless Comfort Meets Timeless Style.
Imagine gliding effortlessly through city streets or exploring scenic trails, every ride smooth and comfortable thanks to the ENGWE L20 Electric Bike.
Designed with your comfort and style in mind, this sleek step-thru e-bike invites you to rediscover the joy of riding.
Powered by a robust 250W motor, the L20 delivers gentle, responsive power that makes pedaling feel almost effortless.
With an impressive range of up to 140 km, you can journey farther—whether it’s a long day of errands or a weekend escape into nature.
The front suspension system cushions every bump, turning rough roads into smooth paths and ensuring your ride is always enjoyable. No more jolts or discomfort, just pure riding pleasure.
Its easy step-through frame offers quick mounting and dismounting, perfect for urban commuters, casual explorers, or anyone who values convenience and elegance.
With the ENGWE L20, experience a harmonious blend of performance, comfort, and style, making every trip feel like a breath of fresh air.
Key Benefits:
-
250W Motor – Smooth, reliable power for effortless rides.
-
Up to 140 km Range – Ride longer with confidence.
-
Front Suspension – Cushioned comfort on every journey.
-
Step-Through Design – Easy, stylish, and convenient for all riders.
Step into a new world of electric biking with the ENGWE L20—where comfort meets adventure, every time you ride.
Material：6061 Aluminum Alloy
Motor：250W Brushless Motor
Torque: 50 N.m
Tires: 20 x 4.0 Fat Tires
Battery: 48V13Ah Lithium-Ion Battery *1
Max Speed: 25KM/H
Max Mileage:140KM
Charging Time: About 6.5H
Maximum Climbing degree: 10°
Brake: 160mm Front & Rear Disc Mechanical Brake
Transmission System: Shimano 7 Gears
Display: LCD Display
Bike Weight: 74.8lbs (34KG)
Gross Weight: 91.13lbs (41.5KG)
L20 E-bike 1
48V13Ah Lithium-Ion Battery 1
Battery Charger 1
Assembly Tools 1
Pedals 2
English User Manual 1
We currently deliver only to the UK mainland. Delivery times may vary depending on the supplier.
Our goal is to dispatch all orders on the same day or the next working day after purchase. We use trusted UK couriers, and deliveries are made Monday to Friday.
Most orders arrive within 1-7 working days, typically within 2-3 days after completing our mandatory Pre-Delivery Inspection (PDI) checks.
You will receive a notification within 24 to 48 hours confirming your delivery date. If any issues arise with dispatch, we will contact you via email or phone.
We offer a 30-day return policy, giving you up to 30 days from the date of delivery to request a return.
To qualify for a return, the item must be unused, in its original condition, and repackaged in its original box with all included materials.
Please retain the original packaging for at least 30 days after delivery in case a return is necessary. Proof of purchase will be required.
For full return details, please visit our:
| Item | Parts Covered | Warranty Period | Warranty Service & Exclusions |
|---|---|---|---|
| Frame | Frame | 12 months | Covers natural deformation, open welding, desoldering, and fractures caused by manufacturing defects. Excludes self-modification and collision damage. |
| Basic Parts | Front fork components, handlebars, folding tubes, saddle tubes | 12 months | Covers manufacturing defects only. Excludes self-modification and collision damage. |
| Tires | 1 month | Warranty only covers defects present upon delivery. Excludes punctures from sharp objects, low tire pressure, speed bumps, potholes, etc. | |
| Saddles, plastic parts, brakes, brake rotors, brake pads, brake lines | 3 months | Covers manufacturing defects only. Excludes normal wear & tear, collision damage, or self-modification. | |
| Brackets, fenders, rear racks, pedals, grips, cranks, chainrings, hubs, chains, shifters, derailleurs, shock absorbers | 6 months | Covers defects from manufacturing. Excludes collision damage, self-modification, or accidental damage. | |
| Electric Parts | Controllers, chargers, cables, LCD display, brake levers, accelerators, pedal sensors, front & rear brakes | 12 months | Covers short circuit, burnout, or performance failure caused by manufacturing defects. Excludes water ingress, damaged cables, brake wear, and man-made damage. |
| Headlights, taillights | 6 months | Covers manufacturing defects only. | |
| Motor Parts | Motor | 12 months | Covers coil phase loss, burning, magnetic steel demagnetisation, and other manufacturer defects. Excludes deformation from low tire pressure, speed bumps, potholes, or accidents. |
| Motor hall, motor bearings | 12 months | Covers manufacturer defects such as burnout or abnormal noise. Excludes man-made damage. | |
| Battery | Battery, battery box, battery covers | 12 months | Covers manufacturing faults such as poor contact, power failure, no power storage, or capacity below 60%. Excludes water damage, collision damage, and improper storage/charging. Replacement battery warranty is based on original purchase date. |
Warranty Exclusions – Not Covered
The warranty will not apply if:
The product is not used, maintained, or adjusted according to the instruction manual.
You modify, disassemble, or repair the product yourself, or use it outside the recommended guidelines.
Damage is caused by accidents, misuse, or improper storage. Repairs are carried out by an unauthorised service provider.
There are minor scratches or packaging damage from shipping that do not affect performance.
You return an item without our prior written approval.
The issue involves consumable parts such as tyres, saddles, plastic parts, brake pads, brake rotors, brake lines, or surface scratches.
At Eco Ride Zone, we provide a range of secure payment options, ensuring a seamless and worry-free checkout process for you.
Your security is our top priority — that’s why all transactions are protected with industry-leading encryption.
Credit & Debit Cards
Pay effortlessly with your Visa, MasterCard, or other major credit/debit cards. Our secure system ensures your payment details are fully protected.
If your card supports 3D Secure, you’ll be guided through your bank’s authentication process for added security. Plus, your card is only charged when your order ships, so you can shop with confidence.
PayPal & PayPal Pay in 3
Choose PayPal for a fast, secure checkout experience. Once you pay with PayPal, we receive instant confirmation so your order gets processed right away.
And the best part? There are no extra fees for you — we cover all PayPal processing costs to keep your purchase hassle-free.
Shop with peace of mind knowing you can select the payment method that works best for you.
At Eco Ride Zone, we’re dedicated to keeping your checkout safe, smooth, and convenient every time.
Important Legal Information – Electric Bike Use in the UK.
In the UK, electric bikes equipped with a throttle, exceeding 15.5mph, or with a motor power greater than 250W are not permitted for use on public roads, footpaths, or cycle lanes.
It is the sole responsibility of the customer to ensure compliance with all UK legal requirements when operating an e-bike.
Eco Ride Zone advises all customers to be fully aware of local regulations, including any necessary registration or licensing that may apply. Ensuring legal compliance is entirely the rider’s duty.
Eco Ride Zone accepts no liability for any consequences arising from non-compliance with UK e-bike laws.