ENGWE M20 Electric Bike 25 km/h Dual Suspension Double Battery Long Range
ENGWE M20 Electric Bike 25 km/h Dual Suspension Double Battery Long Range
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- Description
- Specification:
- What's in the Box?
- Delivery & Returns
- Warranty
- Payment Options
- Legal Information
ENGWE M20 Electric Bike – Power That Takes You Further
Picture this: your daily commute transforms into a smooth, powerful glide, with miles of open road ahead and no worry about running out of power.
The ENGWE M20 isn’t just an electric bike — it’s your ticket to conquering distance, comfort, and style all at once.
With its 750W high-torque motor, the M20 launches you forward with effortless acceleration, making hills feel flat and headwinds vanish.
On a single battery, you’ll cruise up to 75 km, but add the dual-battery setup and your range stretches to an incredible 150 km — enough for epic weekend adventures or a week’s worth of commuting without recharging.
The ride is pure comfort, thanks to its advanced dual suspension system.
Potholes, cobblestones, gravel trails — the M20 absorbs them all, keeping your journey smooth and your energy focused on the ride, not the bumps.
Whether you’re gliding through the city, exploring countryside lanes, or tackling rugged backroads, the ENGWE M20 delivers unmatched endurance, plush comfort, and the thrill of boundless travel.
This isn’t just about getting from A to B — it’s about enjoying every moment in between.
🏗️ Frame & Build
-
Material: 6061 Aluminum Alloy – lightweight and durable
-
Bike Weight: 34.8 kg (76.7 lbs)
-
Gross Weight:
• 13Ah version: 42.7 kg (94.1 lbs)
• 26Ah version: 45.9 kg (104.0 lbs)
⚡ Motor & Performance
-
Motor: 48V 1000W (Peak) Brushless Hub Motor
-
Torque: 55 Nm – ideal for hill climbs and acceleration
-
Top Speed: 25 km/h (road legal)
-
Max Climbing Gradient: Up to 10°
🔋 Battery & Range Options
-
13Ah Version: 1 × 48V 13Ah Lithium-Ion Battery
• Range: 35 km (Throttle only), up to 75 km (Pedal Assist - PAS mode 1) -
26Ah Version: 2 × 48V 13Ah Lithium-Ion Batteries
• Range: Up to 150 km (PAS mode 1) -
Charging Time: Approx. 5 hours
🚴 Wheels, Suspension & Braking
-
Tires: 20" x 4.0" Fat All-Terrain Tires – smooth ride on city roads or trails
-
Suspension: Dual suspension (front & rear) – absorbs shocks for comfort
-
Brakes: 160mm Front & Rear Mechanical Disc Brakes – strong stopping power
⚙️ Transmission & Display
-
Gearing: Shimano 7-Speed Gear System – versatile for hills or speed
-
Display: LCD Screen – shows speed, battery level, trip distance & more
💡 Why Choose the Engwe M20?
-
🚀 Powerful 1000W peak motor for effortless rides
-
🔋 Dual-battery option for extended adventures
-
🛞 Fat tires and full suspension for all-terrain comfort
-
✅ Road-legal top speed with PAS efficiency
-
💪 Built with premium components for long-lasting performance
M20 E-bike (1)
13Ah Battery Version: 48V13Ah Lithium-Ion (1)
26Ah Battery Version: 48V13Ah Lithium-Ion (2)
Battery Charger (1)
Assembly Tools (1)
Pedals (2)
Handle Bars Shipped Installed On Bike (1)
User Manual (1)
We currently deliver only to the UK mainland. Delivery times may vary depending on the supplier.
Our goal is to dispatch all orders on the same day or the next working day after purchase. We use trusted UK couriers, and deliveries are made Monday to Friday.
Most orders arrive within 1-7 working days, typically within 2-3 days after completing our mandatory Pre-Delivery Inspection (PDI) checks.
You will receive a notification within 24 to 48 hours confirming your delivery date. If any issues arise with dispatch, we will contact you via email or phone.
We offer a 30-day return policy, giving you up to 30 days from the date of delivery to request a return.
To qualify for a return, the item must be unused, in its original condition, and repackaged in its original box with all included materials.
Please retain the original packaging for at least 30 days after delivery in case a return is necessary. Proof of purchase will be required.
For full return details, please visit our:
| Item | Parts Covered | Warranty Period | Warranty Service & Exclusions |
|---|---|---|---|
| Frame | Frame | 12 months | Covers natural deformation, open welding, desoldering, and fractures caused by manufacturing defects. Excludes self-modification and collision damage. |
| Basic Parts | Front fork components, handlebars, folding tubes, saddle tubes | 12 months | Covers manufacturing defects only. Excludes self-modification and collision damage. |
| Tires | 1 month | Warranty only covers defects present upon delivery. Excludes punctures from sharp objects, low tire pressure, speed bumps, potholes, etc. | |
| Saddles, plastic parts, brakes, brake rotors, brake pads, brake lines | 3 months | Covers manufacturing defects only. Excludes normal wear & tear, collision damage, or self-modification. | |
| Brackets, fenders, rear racks, pedals, grips, cranks, chainrings, hubs, chains, shifters, derailleurs, shock absorbers | 6 months | Covers defects from manufacturing. Excludes collision damage, self-modification, or accidental damage. | |
| Electric Parts | Controllers, chargers, cables, LCD display, brake levers, accelerators, pedal sensors, front & rear brakes | 12 months | Covers short circuit, burnout, or performance failure caused by manufacturing defects. Excludes water ingress, damaged cables, brake wear, and man-made damage. |
| Headlights, taillights | 6 months | Covers manufacturing defects only. | |
| Motor Parts | Motor | 12 months | Covers coil phase loss, burning, magnetic steel demagnetisation, and other manufacturer defects. Excludes deformation from low tire pressure, speed bumps, potholes, or accidents. |
| Motor hall, motor bearings | 12 months | Covers manufacturer defects such as burnout or abnormal noise. Excludes man-made damage. | |
| Battery | Battery, battery box, battery covers | 12 months | Covers manufacturing faults such as poor contact, power failure, no power storage, or capacity below 60%. Excludes water damage, collision damage, and improper storage/charging. Replacement battery warranty is based on original purchase date. |
Warranty Exclusions – Not Covered
The warranty will not apply if:
The product is not used, maintained, or adjusted according to the instruction manual.
You modify, disassemble, or repair the product yourself, or use it outside the recommended guidelines.
Damage is caused by accidents, misuse, or improper storage. Repairs are carried out by an unauthorised service provider.
There are minor scratches or packaging damage from shipping that do not affect performance.
You return an item without our prior written approval.
The issue involves consumable parts such as tyres, saddles, plastic parts, brake pads, brake rotors, brake lines, or surface scratches.
At Eco Ride Zone, we provide a range of secure payment options, ensuring a seamless and worry-free checkout process for you.
Your security is our top priority — that’s why all transactions are protected with industry-leading encryption.
Credit & Debit Cards
Pay effortlessly with your Visa, MasterCard, or other major credit/debit cards. Our secure system ensures your payment details are fully protected.
If your card supports 3D Secure, you’ll be guided through your bank’s authentication process for added security. Plus, your card is only charged when your order ships, so you can shop with confidence.
PayPal & PayPal Pay in 3
Choose PayPal for a fast, secure checkout experience. Once you pay with PayPal, we receive instant confirmation so your order gets processed right away.
And the best part? There are no extra fees for you — we cover all PayPal processing costs to keep your purchase hassle-free.
Shop with peace of mind knowing you can select the payment method that works best for you.
At Eco Ride Zone, we’re dedicated to keeping your checkout safe, smooth, and convenient every time.
Important Legal Information – Electric Bike Use in the UK.
In the UK, electric bikes equipped with a throttle, exceeding 15.5mph, or with a motor power greater than 250W are not permitted for use on public roads, footpaths, or cycle lanes.
It is the sole responsibility of the customer to ensure compliance with all UK legal requirements when operating an e-bike.
Eco Ride Zone advises all customers to be fully aware of local regulations, including any necessary registration or licensing that may apply. Ensuring legal compliance is entirely the rider’s duty.
Eco Ride Zone accepts no liability for any consequences arising from non-compliance with UK e-bike laws.
Delivery was on time, the product is fantastic! Set up instructions clear and easy and it’s well made. Already looking at next purchase
Decent bike, but a few drawbacks.
The Engwe M20 looks great and has solid power, but a few things could be better. The bike is quite heavy, which makes it hard to carry or move around when not riding. The suspension could be smoother on rougher roads, and the display isn't very easy to read in bright sunlight. Overall, it's a decent entry-level e-bike, but there’s room for improvement.
Excellent customer experience – truly impressed.
Both the products and service exceeded my expectations. I'm highly satisfied. Thank you!
Absolutely love my Engwe – it's been a game-changer for my daily commute.
It’s made getting around so much easier, and I couldn’t recommend it enough as a perfect entry-level e-bike!
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- Description
- Specification:
- What's in the Box?
- Delivery & Returns
- Warranty
- Payment Options
- Legal Information
ENGWE M20 Electric Bike – Power That Takes You Further
Picture this: your daily commute transforms into a smooth, powerful glide, with miles of open road ahead and no worry about running out of power.
The ENGWE M20 isn’t just an electric bike — it’s your ticket to conquering distance, comfort, and style all at once.
With its 750W high-torque motor, the M20 launches you forward with effortless acceleration, making hills feel flat and headwinds vanish.
On a single battery, you’ll cruise up to 75 km, but add the dual-battery setup and your range stretches to an incredible 150 km — enough for epic weekend adventures or a week’s worth of commuting without recharging.
The ride is pure comfort, thanks to its advanced dual suspension system.
Potholes, cobblestones, gravel trails — the M20 absorbs them all, keeping your journey smooth and your energy focused on the ride, not the bumps.
Whether you’re gliding through the city, exploring countryside lanes, or tackling rugged backroads, the ENGWE M20 delivers unmatched endurance, plush comfort, and the thrill of boundless travel.
This isn’t just about getting from A to B — it’s about enjoying every moment in between.
🏗️ Frame & Build
-
Material: 6061 Aluminum Alloy – lightweight and durable
-
Bike Weight: 34.8 kg (76.7 lbs)
-
Gross Weight:
• 13Ah version: 42.7 kg (94.1 lbs)
• 26Ah version: 45.9 kg (104.0 lbs)
⚡ Motor & Performance
-
Motor: 48V 1000W (Peak) Brushless Hub Motor
-
Torque: 55 Nm – ideal for hill climbs and acceleration
-
Top Speed: 25 km/h (road legal)
-
Max Climbing Gradient: Up to 10°
🔋 Battery & Range Options
-
13Ah Version: 1 × 48V 13Ah Lithium-Ion Battery
• Range: 35 km (Throttle only), up to 75 km (Pedal Assist - PAS mode 1) -
26Ah Version: 2 × 48V 13Ah Lithium-Ion Batteries
• Range: Up to 150 km (PAS mode 1) -
Charging Time: Approx. 5 hours
🚴 Wheels, Suspension & Braking
-
Tires: 20" x 4.0" Fat All-Terrain Tires – smooth ride on city roads or trails
-
Suspension: Dual suspension (front & rear) – absorbs shocks for comfort
-
Brakes: 160mm Front & Rear Mechanical Disc Brakes – strong stopping power
⚙️ Transmission & Display
-
Gearing: Shimano 7-Speed Gear System – versatile for hills or speed
-
Display: LCD Screen – shows speed, battery level, trip distance & more
💡 Why Choose the Engwe M20?
-
🚀 Powerful 1000W peak motor for effortless rides
-
🔋 Dual-battery option for extended adventures
-
🛞 Fat tires and full suspension for all-terrain comfort
-
✅ Road-legal top speed with PAS efficiency
-
💪 Built with premium components for long-lasting performance
M20 E-bike (1)
13Ah Battery Version: 48V13Ah Lithium-Ion (1)
26Ah Battery Version: 48V13Ah Lithium-Ion (2)
Battery Charger (1)
Assembly Tools (1)
Pedals (2)
Handle Bars Shipped Installed On Bike (1)
User Manual (1)
We currently deliver only to the UK mainland. Delivery times may vary depending on the supplier.
Our goal is to dispatch all orders on the same day or the next working day after purchase. We use trusted UK couriers, and deliveries are made Monday to Friday.
Most orders arrive within 1-7 working days, typically within 2-3 days after completing our mandatory Pre-Delivery Inspection (PDI) checks.
You will receive a notification within 24 to 48 hours confirming your delivery date. If any issues arise with dispatch, we will contact you via email or phone.
We offer a 30-day return policy, giving you up to 30 days from the date of delivery to request a return.
To qualify for a return, the item must be unused, in its original condition, and repackaged in its original box with all included materials.
Please retain the original packaging for at least 30 days after delivery in case a return is necessary. Proof of purchase will be required.
For full return details, please visit our:
| Item | Parts Covered | Warranty Period | Warranty Service & Exclusions |
|---|---|---|---|
| Frame | Frame | 12 months | Covers natural deformation, open welding, desoldering, and fractures caused by manufacturing defects. Excludes self-modification and collision damage. |
| Basic Parts | Front fork components, handlebars, folding tubes, saddle tubes | 12 months | Covers manufacturing defects only. Excludes self-modification and collision damage. |
| Tires | 1 month | Warranty only covers defects present upon delivery. Excludes punctures from sharp objects, low tire pressure, speed bumps, potholes, etc. | |
| Saddles, plastic parts, brakes, brake rotors, brake pads, brake lines | 3 months | Covers manufacturing defects only. Excludes normal wear & tear, collision damage, or self-modification. | |
| Brackets, fenders, rear racks, pedals, grips, cranks, chainrings, hubs, chains, shifters, derailleurs, shock absorbers | 6 months | Covers defects from manufacturing. Excludes collision damage, self-modification, or accidental damage. | |
| Electric Parts | Controllers, chargers, cables, LCD display, brake levers, accelerators, pedal sensors, front & rear brakes | 12 months | Covers short circuit, burnout, or performance failure caused by manufacturing defects. Excludes water ingress, damaged cables, brake wear, and man-made damage. |
| Headlights, taillights | 6 months | Covers manufacturing defects only. | |
| Motor Parts | Motor | 12 months | Covers coil phase loss, burning, magnetic steel demagnetisation, and other manufacturer defects. Excludes deformation from low tire pressure, speed bumps, potholes, or accidents. |
| Motor hall, motor bearings | 12 months | Covers manufacturer defects such as burnout or abnormal noise. Excludes man-made damage. | |
| Battery | Battery, battery box, battery covers | 12 months | Covers manufacturing faults such as poor contact, power failure, no power storage, or capacity below 60%. Excludes water damage, collision damage, and improper storage/charging. Replacement battery warranty is based on original purchase date. |
Warranty Exclusions – Not Covered
The warranty will not apply if:
The product is not used, maintained, or adjusted according to the instruction manual.
You modify, disassemble, or repair the product yourself, or use it outside the recommended guidelines.
Damage is caused by accidents, misuse, or improper storage. Repairs are carried out by an unauthorised service provider.
There are minor scratches or packaging damage from shipping that do not affect performance.
You return an item without our prior written approval.
The issue involves consumable parts such as tyres, saddles, plastic parts, brake pads, brake rotors, brake lines, or surface scratches.
At Eco Ride Zone, we provide a range of secure payment options, ensuring a seamless and worry-free checkout process for you.
Your security is our top priority — that’s why all transactions are protected with industry-leading encryption.
Credit & Debit Cards
Pay effortlessly with your Visa, MasterCard, or other major credit/debit cards. Our secure system ensures your payment details are fully protected.
If your card supports 3D Secure, you’ll be guided through your bank’s authentication process for added security. Plus, your card is only charged when your order ships, so you can shop with confidence.
PayPal & PayPal Pay in 3
Choose PayPal for a fast, secure checkout experience. Once you pay with PayPal, we receive instant confirmation so your order gets processed right away.
And the best part? There are no extra fees for you — we cover all PayPal processing costs to keep your purchase hassle-free.
Shop with peace of mind knowing you can select the payment method that works best for you.
At Eco Ride Zone, we’re dedicated to keeping your checkout safe, smooth, and convenient every time.
Important Legal Information – Electric Bike Use in the UK.
In the UK, electric bikes equipped with a throttle, exceeding 15.5mph, or with a motor power greater than 250W are not permitted for use on public roads, footpaths, or cycle lanes.
It is the sole responsibility of the customer to ensure compliance with all UK legal requirements when operating an e-bike.
Eco Ride Zone advises all customers to be fully aware of local regulations, including any necessary registration or licensing that may apply. Ensuring legal compliance is entirely the rider’s duty.
Eco Ride Zone accepts no liability for any consequences arising from non-compliance with UK e-bike laws.