- Description
- Specification:
- What's in the Box?
- Delivery & Returns
- Warranty
- Payment Options
- Legal Information
Imagine a bike so light, so compact, it feels like freedom you can fold and carry. That’s the ENGWE P20 Electric Bike, your ultimate travel companion, ready to turn every commute and adventure into something effortless.
At just 18.5 kg, it’s feather-light yet full of power. In 10 seconds flat, you can fold it, take it up the stairs, slide it into your car boot, or tuck it under your desk.
Morning commutes, weekend city escapes, spontaneous detours — the P20 slips seamlessly into your lifestyle without slowing you down.
Under its sleek frame, the 250W motor delivers smooth, confident acceleration, backed by 42 N·m of torque to tackle steep city hills without breaking a sweat.
Glide at up to 25 km/h, and enjoy the whisper-quiet ride of its maintenance-free carbon belt drive — no greasy chains, no fuss, just pure riding pleasure.
Safety is built into every detail. Hydraulic disc brakes give you sharp, precise stopping power.
The torque sensor delivers natural, responsive pedal assist, adapting instantly to your effort.
And with integrated front and rear lights, plus turning indicators, you’ll stay visible and protected day or night.
Range anxiety? Forget it. The 36V 9.6Ah removable battery gives you up to 30 km on pure electric mode or an incredible 100 km with pedal assist.
Whether it’s errands, long commutes, or weekend rides out of town, the P20 is built to go further — and bring you back.
With the ENGWE P20, the city is yours to explore, the journey is yours to define, and freedom is something you can fold, carry, and ride whenever you choose.
Ride in Comfort and Style
With durable 20x1.95-inch puncture-proof tires, you’ll glide over bumps and rough roads with ease.
Three assist modes adapt to your needs, making every ride eco-friendly and comfortable. Plus, the sleek, modern design ensures you’ll turn heads wherever you go.
Easy Assembly, Guaranteed Quality
Get riding in no time with 98% pre-assembled components. Enjoy peace of mind with a 1-year frame warranty, 6 months for the battery and electronics, and 3 months for other parts.
Why Choose the ENGWE P20?
This e-bike isn’t just a ride—it’s freedom, convenience, and reliability, all in one. Say goodbye to traffic and hello to your new favorite way to travel.
Make the ENGWE P20 E-Bike yours today and elevate your commute!
Material: 6061 Aluminum Alloy
Motor: 250W
Torque: 42N.m
Tires: 20 x 1.95 Tires
Brake: Hydraulic Disc Brakes
Display: SW102/2
Battery: 36V 9.6Ah Lithium-ion*1
Speed: 25KM/H
Mileage: 100KM
Charging Time: 5H
Bike Weight: 18.5kg (40.7 lbs)
Gross Weight: 22kg (55 lbs)
P20 E-bike *1
36V9.6Ah Removable Internal Lithium-ion *1
Thumb Throttle *1
Rear Rack *1
Front & Rear Fenders *1
Pedals *2
Battery Charger *1
Assembly Tools *1
User Manual *1
We currently deliver only to the UK mainland. Delivery times may vary depending on the supplier.
Our goal is to dispatch all orders on the same day or the next working day after purchase. We use trusted UK couriers, and deliveries are made Monday to Friday.
Most orders arrive within 1-7 working days, typically within 2-3 days after completing our mandatory Pre-Delivery Inspection (PDI) checks.
You will receive a notification within 24 to 48 hours confirming your delivery date. If any issues arise with dispatch, we will contact you via email or phone.
We offer a 30-day return policy, giving you up to 30 days from the date of delivery to request a return.
To qualify for a return, the item must be unused, in its original condition, and repackaged in its original box with all included materials.
Please retain the original packaging for at least 30 days after delivery in case a return is necessary. Proof of purchase will be required.
For full return details, please visit our:
| Item | Parts Covered | Warranty Period | Warranty Service & Exclusions |
|---|---|---|---|
| Frame | Frame | 12 months | Covers natural deformation, open welding, desoldering, and fractures caused by manufacturing defects. Excludes self-modification and collision damage. |
| Basic Parts | Front fork components, handlebars, folding tubes, saddle tubes | 12 months | Covers manufacturing defects only. Excludes self-modification and collision damage. |
| Tires | 1 month | Warranty only covers defects present upon delivery. Excludes punctures from sharp objects, low tire pressure, speed bumps, potholes, etc. | |
| Saddles, plastic parts, brakes, brake rotors, brake pads, brake lines | 3 months | Covers manufacturing defects only. Excludes normal wear & tear, collision damage, or self-modification. | |
| Brackets, fenders, rear racks, pedals, grips, cranks, chainrings, hubs, chains, shifters, derailleurs, shock absorbers | 6 months | Covers defects from manufacturing. Excludes collision damage, self-modification, or accidental damage. | |
| Electric Parts | Controllers, chargers, cables, LCD display, brake levers, accelerators, pedal sensors, front & rear brakes | 12 months | Covers short circuit, burnout, or performance failure caused by manufacturing defects. Excludes water ingress, damaged cables, brake wear, and man-made damage. |
| Headlights, taillights | 6 months | Covers manufacturing defects only. | |
| Motor Parts | Motor | 12 months | Covers coil phase loss, burning, magnetic steel demagnetisation, and other manufacturer defects. Excludes deformation from low tire pressure, speed bumps, potholes, or accidents. |
| Motor hall, motor bearings | 12 months | Covers manufacturer defects such as burnout or abnormal noise. Excludes man-made damage. | |
| Battery | Battery, battery box, battery covers | 12 months | Covers manufacturing faults such as poor contact, power failure, no power storage, or capacity below 60%. Excludes water damage, collision damage, and improper storage/charging. Replacement battery warranty is based on original purchase date. |
Warranty Exclusions – Not Covered
The warranty will not apply if:
The product is not used, maintained, or adjusted according to the instruction manual.
You modify, disassemble, or repair the product yourself, or use it outside the recommended guidelines.
Damage is caused by accidents, misuse, or improper storage. Repairs are carried out by an unauthorised service provider.
There are minor scratches or packaging damage from shipping that do not affect performance.
You return an item without our prior written approval.
The issue involves consumable parts such as tyres, saddles, plastic parts, brake pads, brake rotors, brake lines, or surface scratches.
At Eco Ride Zone, we provide a range of secure payment options, ensuring a seamless and worry-free checkout process for you.
Your security is our top priority — that’s why all transactions are protected with industry-leading encryption.
Credit & Debit Cards
Pay effortlessly with your Visa, MasterCard, or other major credit/debit cards. Our secure system ensures your payment details are fully protected.
If your card supports 3D Secure, you’ll be guided through your bank’s authentication process for added security. Plus, your card is only charged when your order ships, so you can shop with confidence.
PayPal & PayPal Pay in 3
Choose PayPal for a fast, secure checkout experience. Once you pay with PayPal, we receive instant confirmation so your order gets processed right away.
And the best part? There are no extra fees for you — we cover all PayPal processing costs to keep your purchase hassle-free.
Shop with peace of mind knowing you can select the payment method that works best for you.
At Eco Ride Zone, we’re dedicated to keeping your checkout safe, smooth, and convenient every time.
Important Legal Information – Electric Bike Use in the UK.
In the UK, electric bikes equipped with a throttle, exceeding 15.5mph, or with a motor power greater than 250W are not permitted for use on public roads, footpaths, or cycle lanes.
It is the sole responsibility of the customer to ensure compliance with all UK legal requirements when operating an e-bike.
Eco Ride Zone advises all customers to be fully aware of local regulations, including any necessary registration or licensing that may apply. Ensuring legal compliance is entirely the rider’s duty.
Eco Ride Zone accepts no liability for any consequences arising from non-compliance with UK e-bike laws.
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- Description
- Specification:
- What's in the Box?
- Delivery & Returns
- Warranty
- Payment Options
- Legal Information
Imagine a bike so light, so compact, it feels like freedom you can fold and carry. That’s the ENGWE P20 Electric Bike, your ultimate travel companion, ready to turn every commute and adventure into something effortless.
At just 18.5 kg, it’s feather-light yet full of power. In 10 seconds flat, you can fold it, take it up the stairs, slide it into your car boot, or tuck it under your desk.
Morning commutes, weekend city escapes, spontaneous detours — the P20 slips seamlessly into your lifestyle without slowing you down.
Under its sleek frame, the 250W motor delivers smooth, confident acceleration, backed by 42 N·m of torque to tackle steep city hills without breaking a sweat.
Glide at up to 25 km/h, and enjoy the whisper-quiet ride of its maintenance-free carbon belt drive — no greasy chains, no fuss, just pure riding pleasure.
Safety is built into every detail. Hydraulic disc brakes give you sharp, precise stopping power.
The torque sensor delivers natural, responsive pedal assist, adapting instantly to your effort.
And with integrated front and rear lights, plus turning indicators, you’ll stay visible and protected day or night.
Range anxiety? Forget it. The 36V 9.6Ah removable battery gives you up to 30 km on pure electric mode or an incredible 100 km with pedal assist.
Whether it’s errands, long commutes, or weekend rides out of town, the P20 is built to go further — and bring you back.
With the ENGWE P20, the city is yours to explore, the journey is yours to define, and freedom is something you can fold, carry, and ride whenever you choose.
Ride in Comfort and Style
With durable 20x1.95-inch puncture-proof tires, you’ll glide over bumps and rough roads with ease.
Three assist modes adapt to your needs, making every ride eco-friendly and comfortable. Plus, the sleek, modern design ensures you’ll turn heads wherever you go.
Easy Assembly, Guaranteed Quality
Get riding in no time with 98% pre-assembled components. Enjoy peace of mind with a 1-year frame warranty, 6 months for the battery and electronics, and 3 months for other parts.
Why Choose the ENGWE P20?
This e-bike isn’t just a ride—it’s freedom, convenience, and reliability, all in one. Say goodbye to traffic and hello to your new favorite way to travel.
Make the ENGWE P20 E-Bike yours today and elevate your commute!
Material: 6061 Aluminum Alloy
Motor: 250W
Torque: 42N.m
Tires: 20 x 1.95 Tires
Brake: Hydraulic Disc Brakes
Display: SW102/2
Battery: 36V 9.6Ah Lithium-ion*1
Speed: 25KM/H
Mileage: 100KM
Charging Time: 5H
Bike Weight: 18.5kg (40.7 lbs)
Gross Weight: 22kg (55 lbs)
P20 E-bike *1
36V9.6Ah Removable Internal Lithium-ion *1
Thumb Throttle *1
Rear Rack *1
Front & Rear Fenders *1
Pedals *2
Battery Charger *1
Assembly Tools *1
User Manual *1
We currently deliver only to the UK mainland. Delivery times may vary depending on the supplier.
Our goal is to dispatch all orders on the same day or the next working day after purchase. We use trusted UK couriers, and deliveries are made Monday to Friday.
Most orders arrive within 1-7 working days, typically within 2-3 days after completing our mandatory Pre-Delivery Inspection (PDI) checks.
You will receive a notification within 24 to 48 hours confirming your delivery date. If any issues arise with dispatch, we will contact you via email or phone.
We offer a 30-day return policy, giving you up to 30 days from the date of delivery to request a return.
To qualify for a return, the item must be unused, in its original condition, and repackaged in its original box with all included materials.
Please retain the original packaging for at least 30 days after delivery in case a return is necessary. Proof of purchase will be required.
For full return details, please visit our:
| Item | Parts Covered | Warranty Period | Warranty Service & Exclusions |
|---|---|---|---|
| Frame | Frame | 12 months | Covers natural deformation, open welding, desoldering, and fractures caused by manufacturing defects. Excludes self-modification and collision damage. |
| Basic Parts | Front fork components, handlebars, folding tubes, saddle tubes | 12 months | Covers manufacturing defects only. Excludes self-modification and collision damage. |
| Tires | 1 month | Warranty only covers defects present upon delivery. Excludes punctures from sharp objects, low tire pressure, speed bumps, potholes, etc. | |
| Saddles, plastic parts, brakes, brake rotors, brake pads, brake lines | 3 months | Covers manufacturing defects only. Excludes normal wear & tear, collision damage, or self-modification. | |
| Brackets, fenders, rear racks, pedals, grips, cranks, chainrings, hubs, chains, shifters, derailleurs, shock absorbers | 6 months | Covers defects from manufacturing. Excludes collision damage, self-modification, or accidental damage. | |
| Electric Parts | Controllers, chargers, cables, LCD display, brake levers, accelerators, pedal sensors, front & rear brakes | 12 months | Covers short circuit, burnout, or performance failure caused by manufacturing defects. Excludes water ingress, damaged cables, brake wear, and man-made damage. |
| Headlights, taillights | 6 months | Covers manufacturing defects only. | |
| Motor Parts | Motor | 12 months | Covers coil phase loss, burning, magnetic steel demagnetisation, and other manufacturer defects. Excludes deformation from low tire pressure, speed bumps, potholes, or accidents. |
| Motor hall, motor bearings | 12 months | Covers manufacturer defects such as burnout or abnormal noise. Excludes man-made damage. | |
| Battery | Battery, battery box, battery covers | 12 months | Covers manufacturing faults such as poor contact, power failure, no power storage, or capacity below 60%. Excludes water damage, collision damage, and improper storage/charging. Replacement battery warranty is based on original purchase date. |
Warranty Exclusions – Not Covered
The warranty will not apply if:
The product is not used, maintained, or adjusted according to the instruction manual.
You modify, disassemble, or repair the product yourself, or use it outside the recommended guidelines.
Damage is caused by accidents, misuse, or improper storage. Repairs are carried out by an unauthorised service provider.
There are minor scratches or packaging damage from shipping that do not affect performance.
You return an item without our prior written approval.
The issue involves consumable parts such as tyres, saddles, plastic parts, brake pads, brake rotors, brake lines, or surface scratches.
At Eco Ride Zone, we provide a range of secure payment options, ensuring a seamless and worry-free checkout process for you.
Your security is our top priority — that’s why all transactions are protected with industry-leading encryption.
Credit & Debit Cards
Pay effortlessly with your Visa, MasterCard, or other major credit/debit cards. Our secure system ensures your payment details are fully protected.
If your card supports 3D Secure, you’ll be guided through your bank’s authentication process for added security. Plus, your card is only charged when your order ships, so you can shop with confidence.
PayPal & PayPal Pay in 3
Choose PayPal for a fast, secure checkout experience. Once you pay with PayPal, we receive instant confirmation so your order gets processed right away.
And the best part? There are no extra fees for you — we cover all PayPal processing costs to keep your purchase hassle-free.
Shop with peace of mind knowing you can select the payment method that works best for you.
At Eco Ride Zone, we’re dedicated to keeping your checkout safe, smooth, and convenient every time.
Important Legal Information – Electric Bike Use in the UK.
In the UK, electric bikes equipped with a throttle, exceeding 15.5mph, or with a motor power greater than 250W are not permitted for use on public roads, footpaths, or cycle lanes.
It is the sole responsibility of the customer to ensure compliance with all UK legal requirements when operating an e-bike.
Eco Ride Zone advises all customers to be fully aware of local regulations, including any necessary registration or licensing that may apply. Ensuring legal compliance is entirely the rider’s duty.
Eco Ride Zone accepts no liability for any consequences arising from non-compliance with UK e-bike laws.