Hygge Aarhus Step Through Electric Bike Graphite Grey 250W Motor

(1) Pay monthly with Shop Pay Installments
You can spread the cost at checkout using Shop Pay Installments.

Choose monthly payments that suit you, with your plan options and total cost shown clearly before you place your order.

Approval is quick, and you can manage your schedule easily after checkout.

Secure checkout you can trust
At Eco Ride Zone, your security comes first. Every transaction is protected with industry standard encryption, so you can check out with confidence.

Credit and debit cards
Pay easily with Visa, MasterCard, and other major cards. If your card uses 3D Secure, you will be guided through your bank’s quick verification step for added protection.

Your card is charged securely during checkout.

(2) PayPal and PayPal Pay in 3
Choose PayPal for a fast, secure checkout. Prefer to split the cost? PayPal Pay in 3 lets you spread your purchase across three payments, with the plan shown during checkout.

(3) Klarna Pay in 3
Split your purchase into three equal payments. The first payment is taken at checkout, then the next two payments are collected automatically.

No interest when paid on time.

Choose the payment option that suits you
Pick the method that works best for you at checkout. We keep the process simple, secure, and smooth every time you shop with Eco Ride Zone.

We currently deliver only to the UK mainland. Delivery times may vary depending on the supplier.

Our goal is to dispatch all orders on the same day or the next working day after purchase. We use trusted UK couriers, and deliveries are made Monday to Friday.

Most orders arrive within 1-7 working days, typically within 2-3 days after completing our mandatory Pre-Delivery Inspection (PDI) checks.

You will receive a notification within 24 to 48 hours confirming your delivery date. If any issues arise with dispatch, we will contact you via email or phone.

We offer a 30-day return policy, giving you up to 30 days from the date of delivery to request a return.

To qualify for a return, the item must be unused, in its original condition, and repackaged in its original box with all included materials.

Please retain the original packaging for at least 30 days after delivery in case a return is necessary. Proof of purchase will be required.

For full return details, please visit our:

Return Policy

Shipping Policy

All our Hygge Electric Bikes come with a 1-year warranty from the date of delivery, covering manufacturing defects and faulty components under normal usage conditions.

What’s Covered

• Frame & Forks – Structural defects caused by manufacturing faults.

• Battery & Motor – Defects affecting performance or functionality.

• Brakes – Failures or defects, including brake replacement.

• Electrical Components – Issues with the display, controller, wiring, or other electrical parts due to manufacturing defects.

• Accessories – Defects in included accessories (chargers, locks, helmets) when used normally.

What’s Not Covered

• Damage from Accidents or Improper Use – Including misuse, neglect, or incorrect storage.

• Normal Wear & Tear – Tyres, brake pads, chains, and gears.

• Modifications – Any alterations or use of non-original parts that void the warranty.

How to Make a Warranty Claim:

To initiate a warranty claim, please contact us at contact@ecoridezone.co.uk with the following details:

Order number & proof of purchase
Clear photos or videos showing the defect
A description of the issue

Once your claim is reviewed, we will provide you with further instructions on how to return the item for inspection or arrange for a repair.